Saturday, February 04, 2012

IT NETWORK SERVICES AND SUPPORT - Take the Proactive Approach to Keeping Your IT Systems at Peak Performance. 

Pinnacle IT provides complete support solutions, saving you money and time by providing you with dependable, quality IT Network Support. 

Pinnacle IT technicians are highly experienced, trained and certified in multiple technologies. Even if you consider yourself a non-technical person, we will make sure that you understand the ways that Pinnacle IT fixes your problems and meets the needs of your business.

Monitoring Your Network Devices

Pinnacle IT provides monitoring via SNMP for network devices such as switches, routers and UPSs.

Backup Management
It’s time consuming to monitor and manage backups, especially tape backups. Our monitoring system has an extensive module dedicated to reporting and monitoring backups. You can easily track jobs, and produce reports on restorations.

Asset & Inventory Management
Our inventory management module automatically scans your network to develop an inventory of desktops, servers, hardware and software.

Patch Management
Our systems scan networks for security holes, and automatically deliver patches.

Malware, Spyware, Anti-Virus Protection and Removal

Our system runs seamlessly in the background to protect against malware, spyware and worms. If a machine is compromised, you will be the first to know.

Workstation Management
Preventive service for PC and Macs makes it easy to handle virus problems, spyware issues and patching.

• Anti-Virus Management
• Patch Management 
• Spyware Management

• Asset-Tracking: Hardware and Software
• Temporary File/Internet Debris Removal
• Maintenance Plans

Networking and Infrastructure Support
Pinnacle will maintain, manage, install and upgrade your network components such as:

• Routers                        
• Switches
• Hubs
• Wireless

• Cabling (Cat5e and Cat6)
• Wiring Hubs and Closets
• Patch Panels
• Network Design – LANs and WANs

Pinnacle helps organizations like Red Shield / Old Town Oil and Fuel, Maine Network for Health, Hamlin Marina, Maine Public Broadcasting, Johnny's Selected Seeds, Gorham Paper and Tissue,  and Lucerne Veterinary Hospital by providing them with solid solutions for their hardware and software needs to ensure their businesses are running efficiently.

Contact Us today to receive a FREE consultation and summary report. When we meet to evaluate your needs, we will discuss your business needs, take your objectives into account, and see how we can help you. At the conclusion of our free meeting we'll provide you with a written proposal for your review.

 

NETWORK SUPPORT AND SECURITY
Asset Management and Lifecycle Management
Bandwidth / Resource Monitoring and Throttling Services
Content Filtering (Applications and URLs)
Firewall Management
Infrastructure Installation
Intrusion & Detection Monitoring / Reporting
LAN/WAN Support
Monthly Executive Summary Reports
Network Design and Architecture
Packet and Port Monitoring Services
Network-Wide Diagnostics and Testing
Print Server Integration and Management
Remote Access to Network Appliances
Support Portal for End Users

SERVER SUPPORT
Active Directory Administration
Antivirus & Malware Support
Email Administration
Event Log Management
Hard Disk Space Management
Hardware / Software Inventory Management
Hardware / Software Procurement Services
License and Key Management
Malware / Virus Cleanups
Managed Service Backups
Memory Utilization Management
Monitor CPU Utilization
Monthly Executive Summary Reports
Patch Management
Remote Access Services
Server Performance and Uptime
VPN Administration and Support

WORKSTATION SUPPORT
Antivirus and Malware Support
Content Filtering (Applications and URLs)
Hard Disk Space Management
Hardware Support
Operating System and Application Support
Memory Utilization Management
Monitory CPU Utilization
Operating System and Application Support
Patch Management and Update Services
Performance Optimization
Purchase of Equipment

BACKUP, RECOVERY & DIASTER MANAGEMENT
Archive Management and Recovery Support
Data Destruction Services
Onsite Backup Services
Offsite Remote Backup Services
Periodic Data Integrity Tests of Archived Data

 

 

Pinnacle Delivers  -  On Time  -  On Budget  -   According to Specifications.   Call Today!

Copyright 2009 by Pinnacle Development Group